Customer First Thinking

Privacy Policy

This Privacy Policy (the “Privacy Policy”) applies to Kenna Website, located at kenna.ca, and any other Websites owned or operated by Kenna (collectively, the “Website”).

The purpose of this Privacy Policy is to disclose to you what information Kenna may collect, how Kenna may collect it, with whom Kenna may share it, and certain other matters related to such information, including the choices you have regarding Kenna collection of information and Kenna use and disclosure to other parties of information Kenna may have collected from you.

When this Privacy Policy uses the term “personally identifiable information” or “personal information” Kenna means information that identifies a particular individual, such as your full name, street address, date of birth, and/or email address.

 

Acceptance of Privacy Policy

By using our Website, you agree to the terms of our Privacy Policy and consent to the collection and use of your personal information according to the conditions set forth in this policy.

 

Data Collected on Our Site

Your personal information is treated with the highest standards of confidentiality by Kenna.

The following types of information that Kenna may collect are:

Information you provide to Kenna in the course of using our Website, including contact information, such as your email address.

Email Communications

When you open emails from Kenna, Kenna may receive a confirmation that you opened the email, if your computer supports such capabilities. Kenna also may keep track of what emails Kenna sends you. Additionally, Kenna keeps a record of what communications you have opted to receive or not to receive.

Website Usage Information

Kenna may receive and store certain types of internet usage information whenever you visit the Website, such as your website logging data and your IP address. See “IP Addresses and Website Logging Data” section below.

 

How Information May Be Collected on Our Site

Kenna may collect information from you in several different areas on our Website, including but not limited to those described below:

Registration

You may be asked to complete an online registration and/or subscription form and provide personally identifiable information. Your decision to register and/or subscribe is voluntary and you will have the opportunity to decide whether or not to disclose information.

Cookies

As with many websites, our Website uses a technology called “cookies.” A cookie is a collection of information that gets stored on the hard drive of your computer when browsing the Internet. These small bits of code automatically identify your browser to our Website whenever your computer is used to visit our Website. Cookies also let Kenna know how many people visit our Website and where visitors go on our Website. In addition, cookies can let Kenna know non-personally identifiable information, like how many times a user has been on certain pages. For registered users, cookies can make using our Website easier for you by saving information such as your passwords or preferences. By tracking how and when you use our Website, cookies help Kenna determine which areas are popular and which are not. Many improvements and updates to our Website are based on data obtained from cookies. Accepting cookies allows you, among other things, to personalize your experience on our Website. If you do not want information collected through the use of cookies, your browser should contain an option that allows you to disable or delete cookie data at any time. Some areas of our Website, however, may not provide you with a personalized experience if you have disable the use of cookies.

 

Web Beacons and Other Tracking Technology

The Website and related emails may use a variety of technical methods for tracking purposes, including Web beacons. Web beacons are small pieces of data that are embedded in images on the pages of web sites. These technical methods may involve the transmission of information either directly to Kenna or to another party authorized by Kenna to collect information on Kenna’s behalf. Kenna also uses these technical methods in HTML e-mails that Kenna sends Kenna’s guests to determine whether Kenna’s guests have opened those e-mails and/or clicked on links in those e-mails. The information from use of these technical methods may be collected in a form that is personally identifiable.

 

IP Addresses and Website Logging Data

Kenna may collect IP addresses and/or click-stream data. An IP address is a number associated with the service through which you access the Internet, like your ISP (Internet service provider), your company, or your university. Standing alone, your IP address is not personally identifiable. At times, Kenna also uses IP addresses for purposes of system administration and to report aggregate information, for example regarding the frequency with which Kenna guests visit various parts of the Website. Kenna may combine this information with personally identifiable information Kenna obtain from you directly on the Website.

Website logging data is information collected by Kenna computers when you request pages from the Website. Website logging data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analyzed, this data helps Kenna analyze how visitors arrive at the Website, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.

 

How Kenna Uses Collected Information

Kenna owns the information collected on or through the Website. As applicable, the information you provide to Kenna may be used to: contact you about our Website or Kenna and its affiliates; contact you relating to your registration status; monitor or improve the use of our Website; or customize the content you see.

Your information will not be used for third party marketing or commercial purposes, other than as set forth herein.

 

With Whom Collected Information May Be Shared

At times, Kenna may share your personal information with Kenna’s agents, vendors, or other entities or individuals that perform functions on behalf of Kenna. Examples include sending e-mails, analysis of the Website, and analyzing data. These agents or vendors may have access to personally identifiable information needed to perform their functions, but may not use or disclose it for other purposes, like sending you marketing offers about their products.

 

Changes to this Policy

The foregoing policy is in effect as of March 1, 2018. We reserve the right to alter this policy statement at any time by posting the revised policy on this Website. This statement and the policies outlined herein are not intended to and do not create any contractual or legal rights in or on behalf of any party.

 

Contact Information

If you require any further information about this Privacy Policy or have any concerns regarding this survey and the protection of your personal information, please forward your request to either of the following:

By email:

contactus@kenna.ca

By mail:

Kenna

Suite 500 – 90 Burnhamthorpe Road West

Mississauga, Ontario L5B 3C3

© 2018 Kenna